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  3. Head of QA (Coalville)

To manage the Pall-Ex quality assurance systems across both the day and the night shifts, taking into account all aspects of H&S and that all discrepancy reporting and members compliance

Location: Pall-Ex Group Head Office, Victoria Road, Ellistown, Leicestershire LE671FH

Reporting to: General Hub Manager

Shift: Days & Nights

Key Duties and Accountabilities

In keeping with accepted principles of good working practice, you may be required to undertake additional or alternative duties, as directed by your Manager. You are required to carry out the following key duties and accountabilities:

  • Lead and Manage the QA team across Days and Nights
  • Oversee and report the inbound presentation of freight/trailers received at the Hub from the Network
  • Monitor the quality teams’ results (IDR and Revenue Protection) and report all issues to the Day Operations Team & Night Operations Manager (Role Specific)
  • Ensure the timely and correct update of NEXUS on any/all discrepancies raised at the Hub in order to provide the Network with complete visibility
  • Oversee the IDR are ensuring it is clear of next day pallets each night with the area being left in a clean and respectable state (Role Specific)
  • Provide Management information reports on all matters of Quality
  • Liaise and report to member depots about quality of inbound load
  • Attend operational meetings and make an effective contribution to the continual improvement
  • Maintain Health & Safety in both the Day and Night operation
  • Ensure no ID freight is returned to sending member in a timely fashion
  • Make an effective to the business and to contribute to the provision of customer service
  • Make an effective contribution to process improvement and manage your own resources and development

General Responsibilities

  • To use the equipment supplied in a safe and professional manner 

  • Working towards the collective business ethos supporting company goals, values and objectives

  • Ensure the highest level of quality of service is provided to both internal and external stakeholders at all times

Are you the right candidate for this role?
If so, please can you send your CV and a covering letter to pshrives@pallex.co.uk via the below form. Strictly no agencies, we work with selected recruitment agencies and we are not looking to add to our approved supplier list at this time


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