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Group Infrastructure & Systems Analyst

Location:                     Pall-Ex House, Victoria Road, Ellistown, Leicestershire, LE67 1FH

Working hours:          Monday to Friday 9am-5.30pm

 

We have an exciting opportunity for an experienced Group Infrastructure & Systems Analyst to join our friendly team.  The role is extremely hands on and requires the individual to be meticulous in what they do.  It also involves educating users inside and outside of the IT department. 

 

Role Specific Responsibilities

  • Ensuring that Pall-Ex infrastructure and systems are proactively monitored using the relevant software/service

  • Ensuring that problems are rectified quickly and efficiently so that the business can operate effectively.

  • Ensuring that problems are investigated thoroughly, and information is communicated with the relevant personnel in the IT team

  • Where problems cannot be rectified, full analysis is conducted and suggestions to progress highlighted

  • Providing third and fourth line support and supporting the IT helpdesk

  • Disseminating relevant knowledge to the IT support desk so that issues can be dealt with quickly and efficiently

  • Highlighting areas of weakness within the infrastructure and systems, proposing ways to mitigate this

  • Infrastructure setup, configuration and continual monitoring at any Company site & in the Cloud

  • Ensuring that department process and procedures are followed

  • Ensuring that Pall-Ex IT security is carefully considered and monitored using a suite of tools and that the business is adhering to GDPR and any other relevant legislation

 

Strengths, Skills and Competencies

  • 5 years IT experience ( in a logistics setting would be highly desirable)

  • SQL Server Queries & Management

  • Windows Server W2K8 Upwards

  • Active Directory Design & Management

  • VMware / Hyper V

  • LAN / WAN Topologies

  • Microsoft 365

  • Router, Firewall & VPN Administration

  • Backup Administration and IT Hardware

  • Highly organised and an excellent communicator

  • Ability to use their own initiative/team player

  • Ability to design and follow IT processes

 

What we’d like to give you

  • A competitive salary

  • 25 days annual leave plus Bank Holidays (increasing with length of service)

  • Great pension scheme with life assurance

  • Employee Assistance Programme WeCare

  • Company events

  • Secure onsite parking

  • Opportunities for training and development

  • Excellent opportunities for progression within the Company

 

We are proud to have been awarded the Gold Armed Forces Covenant and therefore we encourage veterans to apply for our roles and if the essential criteria is met then we will endeavour to offer an interview.


If you are interested in the role please can you send your CV and cover letter to HR (Recruitment@pallex.co.uk) or click the button below!




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