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Hi, I’m Rachael and I’m currently undertaking a business administration apprenticeship within the marketing department at Pall-Ex.

My apprenticeship lasts for one year, and I’m currently two months in and I’ve already learnt so much. Before I started at Pall-Ex, I had no experience with InDesign and limited experience with PhotoShop – now, I’m able to create zone maps in PhotoShop, and create and amend flyers in InDesign; I’ve even taken control of the network’s weekly noticeboard, Direction! I’m extremely proud of how quickly I managed to expand my knowledge of both Software’s.

I’ve also taken on the general administration tasks that fall within the marketing team’s responsibilities – answering telephone calls and monitoring enquiries that come through via Pall-Ex’s website.

I was really keen to do an apprenticeship because of the hands-on aspect of it. I liked the idea of going into work on a daily basis and being given different tasks to do each day and seeing how other co-workers deal with situations that arise. If I had decided to attend University instead, I wouldn’t be able to experience the day-to-day running of a business and the daily tasks within a marketing environment.

My apprenticeship involves the completion of 11 assignments; which are done either by myself, or with my assessor when he visits Pall-Ex, which is every four weeks. My assessor observes the daily tasks I undertake, asking questions about the tasks that I am doing, how I am doing them and why they are important.

Once I complete my apprenticeship, I’ll have gained my Level 2 Diploma in Business Administration, which will be a great step in helping to shape my future career. I’d like my future career to be within marketing, and I’m hoping that my apprenticeship at Pall-Ex will help me to develop further knowledge about marketing and also the logistics industry.

Before I started with Pall-Ex, I always associated haulage and logistics with Lorries and delivery drivers – it never really occurred to me to think about all of the behind-the-scenes aspects of logistics, and the varying career opportunities that the sector holds.

Now, I’m really glad that I decided to do my apprenticeship within the logistics industry. There’s such a wide variety of people that play an important role in ensuring the smooth running of day-to-day operations, and I’m learning more and more about future opportunities and different job positions each day.

I’ve already developed some great practical and life skills from my first two months, and my confidence has really grown. In part, this is thanks to the great team that I get to work with on a daily basis. Abby and Georgie, as well as the rest of the staff at Pall-Ex, have really made settling in to working life at the company easy, and I can’t wait to learn more and see what challenges the next few months bring.

Rachael Taylor
Business administration and marketing apprentice