Senior Accounts Receivable Officer
- 3 days ago
- 3 min read
Position: Senior Accounts Receivable Officer (customers & members)
Contract Type: Permanent - 40 hours per week
Location: Pall-Ex House, Victoria Road, Ellistown, Coalville, Leicestershire, LE67 1FH
Working hours: Monday to Friday – Start time 08:30-17.00 (40 hours per week)
Starting Salary: up to £40,000.00 per annum
Why choose Pall-Ex?
Want to work for an award winning, market leading and successful business? We are an ambitious, innovative and growing Pallet Network providing excellent service to our customers. We have a unrelenting focus on being an employer of choice, to ensure our employees love coming to work and enjoy:
basic salary of £40,000.00 pa
bonus available for commissioned loads won
range of useful benefits
pension
enhanced annual leave – increased with length of service milestones
life cover
supportive employee assistance programs
… and much more!
We want you to stay with us long term, so we surround you with a friendly supportive team, award winning training and upskilling opportunities. We listen, continuously improve and provide benefits that grow with your length of service and dedication.
Job Description: Senior Accounts Receivable Officer (Customers and Members)
The Senior Accounts Receivable Officer (Customers and Members) is a key position within the Finance Department, responsible for ensuring the accuracy and efficiency of customer financial transactions. This role supports daily operations and provides leadership coverage during management absences.
Role specific responsibilities:
Banking
Monitor and process daily banking transactions.
Manage the Paypal account activities, with monthly reconciliation
Assist with customer and member cash forecasting
Upload invoices weekly to invoice finance platforms.
Reconcile invoice finance balances and liaise with FA Team / Barclays
Prepare DD files for customers and members, upload to bank.
Timely allocation of DD files
Accounts Receivables (customers and members)
Reconcile customer ledgers and resolve discrepancies.
Perform credit control activities including contacting customers for overdue payments (calls / emails / teams meetings / occasional face to face meeting with key customers)
Post customer invoices accurately into the financial system.
Provide coverage for the Accounts Receivable team during manager absences.
Assist in training / mentoring junior staff.
Maintain accurate records of customer interactions and financial transactions.
Ensure timely allocation of customer payments.
Respond to customer inquiries regarding invoices and payments.
Monitor and manage customer credit limits.
Collaborate with other departments to resolve billing issues.
Reporting
Ensure compliance with company financial policies and procedures.
Process adjustments and write-offs in accordance with company policy.
Assist in internal and external audits related to accounts receivable.
Identify process improvements and contribute to system enhancements.
Prepare reports on accounts receivable status and aging analysis.
Support month-end and year-end closing processes.
Support the implementation of new financial systems or upgrades.
Insurance (Collyers) ownership – allocating the incoming payments and crediting the relevant customer, with a monthly balance sheet reconciliation.
Skills & Experience
Proven experience in accounts receivable or customer finance roles.
Strong understanding of financial systems and reconciliation processes.
Excellent attention to detail and problem-solving skills.
Effective communication and interpersonal abilities.
Ability to work independently and manage priorities under pressure.
Reporting Line
Reports to: Finance & Member Support Manager
Supports: Accounts Receivable Team
What will you need to do next?
If you meet the requirements for this role please submit your CV to recruitment@pallex.co.uk
Diversity and Inclusion
We believe the diversity of our employees is critical to our on-going success. By our employees feeling that they can bring their authentic selves to work every day, we are able to achieve excellence.
Proud to support
We have been awarded the Gold Armed Forces Covenant and therefore we encourage veterans to apply for our roles, if the essential criteria is met then we will endeavour to offer an interview.
We are an organisation committed to creating an inclusive workplace by challenging attitudes toward disability, removing barriers to employment, and ensuring disabled people have the opportunity to fulfil their potential. We actively work to attract, recruit, and retain disabled employees, and are recognised by the government-led Disability confident scheme.