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  3. Office Administrator (Christchurch)

To support the operations admin function such as sorting data, invoicing and answering day to day phone calls

 

Location: Christchurch, BH23 6NW

Reporting to: Operations Manager

Working hours: 40hrs pw, Monday - Friday 

Key Partners   

  • Leadership Team
  • Warehouse Team
  • Drivers

Key Activities   

  • POD scanning and entry 
  • Managing and recording data
  • Supporting the office team through teamwork 
  • Reporting of KPI's
  • General office admin tasks

Core Value   

  • Comply with Health and Safety Policies
  • Be engaged with the team to promote collaboration and communication
  • Make Proactive Decisions
  • Strive for continuous improvement for self-development 

Key Customers      

  • Members and Depots
  • Customers
  • Drivers

Key Resources   

  • Group company plan
  • Policies and procedures
  • Customers online ortals
  • H&S management systems

Customer Relationships, Service & Delivery  

  • Regular communications
  • Professional approach
  • Polite responses
  • Go the extra mile
  • Meet expectations

Company Values      

  • Honesty 
  • Transparency 
  • Mutually beneficial relationships
  • Sustainability 
  • Commitment
  • Innovation

Strengths, Skills and Competencies     

  • Proactive within a team
  • Ability to work under pressure
  • Attention to detail
  • Proficient in Microsoft Office applications 

Key Deliverables and how you capture value    

  • KPI outcomes
  • Meeting deadlines
  • Appraisals
  • Manager/Customer feedback

 

Responsibilities

  • Assist with POD scanning and data entries
  • Report on KPI's to the Management Team
  • Ensure compliance with all transport regulations when carrying out duties
  • To complete all necessary administration duties
  • Report any discrepancies and updates to the line manager
  • Maintain customer relations through regular communication
  • Promote collaboration and positive teamwork

If you are interested in the role please can you send your CV and cover letter to Ian Hudson (Ian.Hudson@sbtl.co.uk), Chris Churchill (Chris.Churchill@sbtl.co.uk) and HR (recruitment@pallex.co.uk)

STRICTLY NO AGENCIES PLEASE - We work with a carefully selected set of recruitment agencies, and we are not looking to add to our approved supplier list at this time.