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  3. Internal Sales Executive (Christchurch)

Responsible for developing key customer contacts and leads for our customer base.


Location: Shears Bros (Transport) Ltd, Christchurch, BH23 6NW

Working hours: Monday - Friday

Position Type: Full Time, Permanent 

Company Values      

  • Honesty 
  • Transparency 
  • Commitment 
  • Mutually Beneficial Relationships 
  • Sustainability 
  • Innovation

Key Partners   

  • Business Development Manager (BDM)
  • General Manager
  • Customer Service Team
  • Corporate Team 
  • Transport Office
  • Marketing Department 

Key Activities   

  • Identifying New Business Opportunities
  • Generating Leads and Setting Up Suitable Client Meetings
  • Be Compliant with all Aspects of the Sales Process
  • Ensure Customer Information is Recorded and Stored in Database
  • Report Weekly/Monthly Sales Activities to Line Manager and BDM

Core Values   

  • Key Negotiator and Able to Develop a rapport with all Customers 
  • Tenacity and Drive to Identify New Business Opportunities to Add Value to the growth of the Company
  • Ability to use Initiative and Drive with Confidence to Reach Goals
  • Collaborative Approach to Work 

Key Customers      

  • Network Team
  • Members and Depots
  • Management Team
  • Business Clients

Key Resources   

  • Group Company Plan Booklet
  • Business Strategy 
  • Policies and Procedures
  • Local Knowledge 

Customer Relationships, Service & Delivery   

  • Timely, Professional and Accurate Responses
  • Deliver on Promises
  • Regular Communication Updates
  • Go the Extra Mile
  • Meet Expectations 

Strengths, Skills and Competencies     

  • Negotiation and Influencing Skills
  • Ability to Work Well Independently and as Part of a Team
  • Ability to Work Under Pressure
  • Proficient Written and Verbal Communication
  • Attention to Detail
  • Excellent Organisation Skills

Key Deliverables and how you capture value    

  • Sales Leads
  • Testimonials 
  • Feedback from Customers and Key Partners
  • Appraisals

 Role Specific Responsibilities 

  • Demonstrate Knowledge of the Company's Services, our Market Position and Objective
  • Research, Obtain Leads and Set Up Meetings with Suitable Clients
  • Actively and Successfully Comply with the Sales Process
  • Acute Attention to Detail in Ensuring all Sales Opportunities for both Networks are Captured and Explored
  • Be Accountable for Managing and Entering Customer Information using the Database
  • Responding to Customer Queries and Requests for Information in a Timely Manner
  • Maintain and Update the Company's CRM System 
  • Report Weekly/Monthly Sales Activity to Line Manager and BDM
  • Efficiently Track all New Pallet Volumes
  • Discuss Promotional Strategy and Activities with the Marketing Department
  • Liaise and collaborate with departments as appropriate 
  • Seek Ways of Improving the way the Business Operates
  • Keep Well Informed of Trends and Changes in the Transport World



If you are interested in the role please can you send your CV and cover letter to Paul Bulpitt (Paul.bulpitt@sbtl.co.uk ) and HR (Recruitment@pallex.co.uk)

STRICTLY NO AGENCIES PLEASE - We work with a carefully selected set of recruitment agencies, and we are not looking to add to our approved supplier list at this time.