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Apprentice Business Administrator 

Join our Quality HR Team, to Provide a First-Class Administration Service


Location: Coalville, Leicestershire, LE67 1FH

Reporting to: Group HR Manager

Position Type: Full-Time, Permanent 

Working Hours: Monday - Friday, 40 hrs per week (Inclusive of 3 hours pw to attend College)



Key Partners   

  • Head of Group HR
  • HR Business Partner(s)
  • HR Advisors
  • Leadership Team
  • New External Hires
  • Candidates
  • Payroll

Key Activities   

  • Maintaining Employee Records
  • Maintaining data trackers
  • Preparing new starter / offer packs
  • Managing leaver process
  • Updating and posting business metrics
  • HR Invoicing and other ad hoc

Core Value   

  • Supporting in the delivery of the Business Vision
  • Providing a first-class Admin service, supporting positively to our brand
  • Promote honesty, integrity, and trust
  • Help create an engaged and supported workforce

Key Customers     

  • CEO, Directors, Leaders
  • Head of Group HR
  • HR Business Partner(s)
  • HR Advisors
  • All leaders
  • All Employees
  • Candidates

Key Resources   

  • HR business strategy
  • Policies and procedures
  • HR centralised document suite & data systems

Customer Relationships, Service and Delivery 

  • Timely, professional and accurate response
  • Deliver on promises
  • Regular communication and updates
  • Meeting deadlines

Company Values      

  • Honesty 
  • Transparency 
  • Mutually Beneficial Relationships 
  • Sustainability 
  • Commitment 
  • Innovation 

Strengths, Skills and Competencies    

  • Integrity and professional attitude
  • Ability to work under pressure
  • Confidence to problem solve
  • Strong organisation and communication skills
  • High level of confidentiality

Key Deliverables and how you capture value   

  • Feedback from Key Customers
  • Timely adherence to processes and procedures
  • Accurate and clear data reports & metrics


Role Specific Responsibilities

  • Ensure electronic and paper-based personnel files are maintained and filing/archiving is completed in a timely manner
  • Updating internal databases, trackers and systems, to ensure accurate data can be extracted
  • Preparing and amending where necessary HR documents, i.e., employment contracts and recruitment guides
  • Updating and reporting regularly on business metrics
  • Assisting with payroll by providing the department with relevant employee information
  • Administer the process for new employees and workers, for example, prepare contracts, offer letters, and process all pre-employment checks & right to work checks
  • Administer the probation process ensuring Managers know when review meetings need to take place.
  • Administer the leaver process
  • Candidate communications where required
  • Assist with the annual appraisal cycle, record completed appraisals and training needs.
  • Carry out general administration tasks for the HR Department, for example, sorting post, telephone answering, devising standard Human Resources documents and letters and manage the HR inbox.
  • Respond to reference requests for current or ex-members of staff
  • To carry out any other ad hoc administration where necessary including reception duties
  • Supporting other business areas as required



If you are interested in the role please can you send your CV and cover letter to Stephanie Durrant (Sdurrant@pallex.co.uk), Tabitha Connolly (Tconnolly@pallex.co.uk) and HR (HR@pallex.co.uk)

STRICTLY NO AGENCIES PLEASE - We work with a carefully selected set of recruitment agencies, and we are not looking to add to our approved supplier list at this time.